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Privacy Policy for Tamil Nadu Farms

This Privacy Policy outlines the policies and practices of Tamil Nadu Farms (“we,” “us,” or “our”) regarding the collection, use, storage, and protection of your personal data. We are fully committed to safeguarding your privacy and ensuring the responsible handling of your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Commitment to Privacy and Data Protection

At Tamil Nadu Farms, located online at tamilnadufarms.com, the security and privacy of your data are of paramount importance. We understand that your personal information belongs to you, and we are dedicated to protecting it through robust controls, transparency, and adherence to legal obligations. We collect and process information to enhance user experiences, fulfill contractual obligations, and provide relevant services in a safe and respectful manner.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users who visit, register, interact with, or make purchases on tamilnadufarms.com. Tamil Nadu Farms acts as the data controller for personal data processed under this Policy, determining the purposes and means of such processing. If you access our services from jurisdictions with data protection laws, such as the EU or California, rest assured that our practices comply with all local and international requirements.

3. Categories of Data We Process

We process the following categories of personal data, in each case only to the extent required for the relevant purposes as outlined in this Policy:

a) Usage Data:
Includes information about how you access and use tamilnadufarms.com, such as IP address, browser type, device identifiers, referring pages, time zone settings, pages visited, session duration, and website interaction data.

b) Account Data:
Includes your name, postal address, email address, telephone number, and other information provided when creating or managing an account or placing an order.

c) Profile Data:
Includes your demographic information, preferences, order history, product interests, browsing habits, and survey responses.

d) Communication Data:
Includes messages or inquiries you submit through forms, customer support requests, email interactions, or chat logs.

e) Technical Data:
Includes details automatically collected from your device such as hardware model, operating system, device configuration, network connection status, and diagnostic logs.

f) Transaction Data:
Includes order details, billing and shipping addresses, payment card data (processed securely via third-party payment processors), and delivery confirmations.

g) Preference Data:
Includes your consents, choices, and preferences about receiving marketing communications and participating in rewards or promotional programs.

4. Legal Bases for Processing

We only process your personal data when we have a legal basis under applicable law, including:

– Consent: Where you have provided valid consent for us to process your data for specific purposes.
– Contract: Where processing is necessary to enter into or carry out a contract with you, such as fulfilling orders.
– Legitimate Interests: Where necessary to operate and improve tamilnadufarms.com, detect fraud, maintain security, or communicate relevant updates to users.
– Legal Obligation: Where we are required to comply with applicable legal and regulatory responsibilities.

5. Your Rights

In accordance with GDPR, CCPA, and other applicable regulations, you have the following rights regarding your personal data:

– Right of Access: Obtain confirmation and a copy of personal data we hold about you.
– Right to Rectification: Request corrections to inaccurate or incomplete personal information.
– Right to Erasure: Request deletion of personal data, subject to legal or contractual obligations.
– Right to Restriction: Request limited processing of your data under certain conditions.
– Right to Data Portability: Receive your data in a structured, machine-readable format and transfer it to another controller.
– Right to Object: Object to processing based on legitimate interests, including direct marketing.
– Right to Withdraw Consent: Withdraw your consent at any time, where applicable.
– Right Not to Be Discriminated Against: For exercising any rights as provided under the CCPA.

To exercise any of these rights, please contact us at: [email protected].

6. Security Measures

We implement modern and appropriate technical and organizational measures to safeguard your data. These include but are not limited to:

– Data encryption in transit and at rest
– Access control limited to authorized personnel
– Secure servers and firewall protection
– Regular data backups
– Staff training on data privacy and protection practices
– Regular monitoring and vulnerability testing

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or storage system is 100% secure. We therefore cannot guarantee absolute security.

7. International Transfers

Personal information collected through tamilnadufarms.com may be transferred, stored, or processed in countries outside of your jurisdiction, including countries that may not have the same level of data protection. Where applicable, we utilize standard contractual clauses approved by the European Commission and other legal safeguards to ensure that your data remains protected in cross-border transfers.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected. The retention periods vary by data type and purpose:

– Account and Profile Data: as long as you maintain an account or as otherwise required under legal obligations
– Transaction Data: typically retained for 7 years to comply with financial regulations
– Usage and Technical Data: retained no longer than 2 years from date of collection
– Communication Data: retained for up to 2 years for support and audit purposes
– Preference Data: retained as long as consent remains valid or until unsubscribed

We regularly review our retention practices to ensure compliance with legal and operational standards.

9. Cookie Policy

We use cookies and similar technologies on tamilnadufarms.com for various legitimate purposes. Cookies are small data files stored on your device, enabling us to enhance your browsing experience and collect usage information.

Types of cookies used:

a) Essential Cookies – Necessary for website functionality (e.g., login, shopping cart).
b) Functional Cookies – Store user preferences and settings (e.g., language, currency).
c) Analytics Cookies – Collect data on website performance and usage (e.g., Google Analytics).
d) Performance Cookies – Help us improve response time, site stability, and navigation efficiency.

10. Cookie Management and Compliance

Upon visiting tamilnadufarms.com, you are prompted to accept or customize your cookie preferences in compliance with GDPR. You may modify your preferences or withdraw consent at any time through our Cookie Management Tool or adjust settings in your browser.

For California users, you also have the right to opt out of the “sale” of personal information via cookie identifiers. To exercise this, use the “Do Not Sell My Personal Information” link provided on our website footer.

11. Children’s Privacy

Tamil Nadu Farms does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected data from a child under 13 without verified parental consent, we will delete such information promptly. Parents or guardians who believe that their child has provided us data may contact us at [email protected] to request removal.

12. Policy Updates and User Notifications

We may update this Privacy Policy from time to time to reflect changes in legal obligations, our practices, or user feedback. We encourage you to periodically review this page, as continued use of tamilnadufarms.com indicates your acknowledgment of any updates. In the event of significant changes, we may also notify you through notices on our website or direct communication.

13. Contact Us

If you have any questions about this Privacy Policy, the handling of your personal information, or if you wish to exercise any of your rights, please contact us at:

Tamil Nadu Farms
Email: [email protected]
Website: tamilnadufarms.com

We are committed to upholding data privacy and compliance with all applicable laws. Your trust is important to us, and we are here to support any privacy-related concerns you may have.

© 2025 TamilnaduFarms, All Rights Reserved.